Who is installing the nbn

Support homepages Personal Business Enterprise Explore support. Business Home. Office phones. Shop by brand Apple iPhones Samsung mobiles Microsoft. Business-grade fibre. Business ADSL. Mobile broadband Data plans Devices Explore mobile broadband. Telstra Air. Support homepages Personal Business Enterprise. Sales Call 13 Sales.

Accounts and billing Call 13 Accounts and billing. Concierge tech support Call 13 Concierge tech support. This may happen during a subsequent site visit. Your modem will need to be supplied by you or your service provider. A standard installation will normally take two to four hours. In this circumstance an HFC line will be run from the nearest available fibre node, to your premises.

The fibre node is likely to take the form of a street cabinet. This connection is typically used in circumstances where the distance between premises can be many kilometres. Getting connected. A quick guide on connecting your premises. Enter your address to get started. Address Enter an address and select from the dropdown options. View results Check residential. Choose from these options. Browse topics. Things to consider Installation and equipment Technology Device compatibility. How to optimise your experience at home.

How network congestion can impact your experience. Renters and landlords. Moving homes. Granny flats. In most cases, you will sign up to the NBN through a retail internet provider of your choice, and all payments will be made to them.

Got more questions? Give our friendly experts a call on 03 or visit our website. As your local electrician in eastern Melbourne, we promise friendly, professional customer service. On the job and after, you're safe with us. Back to blog Got questions about the NBN rollout, or how it will affect your services? However it is possible and there are a couple of options available: The simplest option is to connect a cordless phone that has multiple handsets.

Standard Plus - 50Mbps The Standard Plus tier is designed for heavier users who may stream high definition videos, work from home or do online gaming. This plan may also be suitable for larger households that will have more devices connected to the internet simultaneously. Other factors that may affect internet speed include: Type of connection technology used in your area The number of devices connected to the network simultaneously Network congestion during peak periods The capability of the hardware that you are using eg.

How do I know if the person contacting me is legitimate? Here are some warning signs to look out for: They want you to sign up for the NBN on the spot and request payment for services. You will never be required to make a payment directly to a legitimate NBN Co technician.

They will probably install scamware or steal your information They pretend to require access to our property to assess it for NBN installation, but actually are seeing if it would be a good target for burglary They demand payment in the form of gift cards or vouchers What can you do to avoid scams?

Are they from that company? Has the company you contacted provided you with a date or made an appointment for the technician to visit your home? The big day has arrived. Both visits may take up to four-to-five hours each. It enables connectivity to multiple devices simultaneously. Because no two homes are the same, your Optus nbn technician will assess your particular needs. Our standard professional install includes:.

If you have special requirements, your Optus nbn technician may classify your install as Non-Standard. If a Non-Standard Install is required, Optus nbn will provide a quote for any additional costs prior to starting your Professional Installation. Maximise your Optus nbn experience. Get tech-savvy by connecting your gadgets online. All special extras may be quoted on-the-spot prior to your Professional Installation.

This may include features such as fixed-in-home cabling for handy data outlets to multiple locations inside your home or office, or, installation of new phone sockets and extensions so you never miss that important call. Anyone can pre-register their interest to receive Optus nbn news!