How does simple mobile work

But is it worth it? All of them are prepaid plans that give you service for 30 days until the next bill is due. Other data options include 5GB and 15GB. Both include video streams up to p. After you exhaust your hotspot, you can expect to be throttled quite a bit. All plans include unlimited international calling to 69 destinations and international roaming in 16 Latin-American countries. As far as coverage is concerned, when I used Simple Mobile in the Atlanta, Georgia area, I had very few connectivity issues.

T-Mobile vs Simple Mobile: Reviews. T-Mobile vs Simple Mobile: Plans. T-Mobile vs Simple Mobile: Coverage. T-Mobile vs Simple Mobile: Features. Coverage can vary depending on your location. You can check their availability in your area our coverage checker. Both T-Mobile and Simple Mobile offer prepaid plans with no contract and you can bring your own phone and keep your phone number. So not only do you get the benefit of saving on a device, but you get the same great service on a cheaper plan.

If you're looking to upgrade, why not save money even more money and buy a refurbished phone? With most smartphones only making minor changes each year, you can get the great smartphone features with big savings. Find the best unlocked phone deals by comparing phone prices compatible with T-Mobile or Simple Mobile.

The main difference between T-Mobile and Simple Mobile are plan prices and features. From T-Mobile, i purchased another Simple Mobile plan since I always have a credit to call some international countries, especially in Africa. One day i was trying to call Switzerland, the call did not go through, the system said i did not have credit. I called Simple Mobile Customer care, that was when the lady explained not all the countries in Europe are on the free international call list, but France, Germany, London for example are free.

When you see my phone record, especially last year you can see hours of communication with my families living in the 3 free countries listed above. Last month, i was not even able to make my african calls with the credit, i had to call the support team, more than 90 minutes before they were able to resolve the issue. And that was the only month i had to turn my phone off and back on before getting a re-up service for years, i always signed up for auto re-up, no need to turn off and on, when i asked why?

This month, i was able to use my credit, phone re-uploaded automatically, but i cannot call the so called free international countries confirmed by the agent anymore. After going back and forth with a soft tone, she came back and told me i don t have credit to call those countries. I could not talk, every time i tried to speak, she cut me off, she just wanted me to take her words an go.

She then said: mom, go ahead and talk. From there, i could hear myself like on a speaker, when i finished, i asked her if she understood. I came to realize she left me on a speaker, and was away talking with peers.

I said hello for more than 20 times, you can hear her talking around. I came back to my desk, still on the phone, i waited for 27 minutes from the time was saying hello, then i hung up. What a customer service???????????? If you are trying to reduce the benefits offered, it is our right to be aware of the changes and if we want to keep the service, we would do.

They took my money for a device, then tried telling me that the transaction declined. That I needed to call my bank. But they chose to right one to try and get over on. I will annihilate their very existence. Vivint Smart Home Security Review. By signing up, you agree to our Terms of Use and Privacy Policy. Disclaimer : The information featured in this article is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing.

This is not a guarantee. All information is subject to change. For the most accurate information, please ask your customer service representative. Clarify all fees and contract details before signing a contract or finalizing your purchase. Each individual's unique needs should be considered when deciding on chosen products.

Go to Reviews. Watch our video reviews on. Home Security Home Security Reviews. The most common complaints involve time-consuming complications with getting service started, but there were also gripes about the functionality of the Simple Mobile smartphone app, which is used to change plans or add more data if you don't go the unlimited route were also leveraged.

On Yelp , complaints about service add up to a 1. But the carrier also gets some good notices online, with helpful YouTube hands-on videos that show the service actually works and offers good download speeds. Simple Mobile's pricing makes it an option to consider if you're looking to save on your monthly bill, particularly if you can take advantage of the carrier's promotions to get more data.

If you live in an area that's well-served by T-Mobile's network and you don't need a lot of perks with your cellular service, you should at least look into Simple Mobile. And the carrier's month-by-month approach makes it easy to move on should Simple Mobile not deliver on its promised simplicity. Daniel Bean is a freelance writer with years of experience whose articles have appeared in Tom's Guide.

Currently, he is full-time content lead for Mixpanel's blog, The Signal, writing about innovators and analytics. Finding the right wireless carrier for your mobile phone should be simple. Daniel Bean. Topics Wireless Carriers. Currently includes 10GB of hotspot data as part of promotion; video streaming limited to p resolution.